Monthly Pre-Paid VPN Subscription
Multiple server locations covering all of North America, Europe, Australia and some of Asia.
QUESTIONS & ANSWERSAsk a Question
Hi. I want to purchase your premium vpn router with a 2 year subscription however, your ".com" website is stating that both the budget and premium routers are out of stock but the UK "store" is allowing me to place my order without any notification of stock levels. Can you confirm if my order for a premium router using the UK "store" will be processed promptly? Apologies if I have not explained this clearly.
Our Premium Hidden Router is currently in stock. The one that is out of stock, as of Sep 3rd, 2020, is the Budget Hidden Router. We should be restocking that within the next 2-3 days.
When you get to our store ( https://store.hiddenrouter.com ) - our out of stock products are shown, but can not be ordered. As in - the "ORDER" button is grayed out.
Let us know if there is anything else we can help with!
Hidden Router Team
I have hidden router already but think my subscription has run out I would like to pay a Yearly
You can get an yearly VPN service added to your account easily. You can just go to our store (https://store.hiddenrouter.com) and grab the 1 year VPN service listed there. On checkout - log in with your email address, and it will automatically be added to your account after payment.
Do note that if the service was disconnected - it can take a few hours for the service to be reconnected after successful payment (although it usually happens within minutes).
Thank you, James
I live in Saudi Arabia will I be able to access UK Servers?
Hey there! You can access all available servers, including the UK. We have found that the speeds are best when accessing our location in France and Italy, but the UK will work just fine as well. That being said - we do not currently ship to Saudi Arabia. What our customers from that area do is - they buy and ship the router to a forwarding service in the US, and receive it from them. Thank you, James.
As i live in Spain will i be covered as there is no mention of spain
Yes, you will be covered in Spain. You can use almost all of our European servers, and should be getting descent speeds with most of our East Coast USA servers as well.
Do any of the US servers support Netflix?
Yes, the majority of our US servers support most streaming sites.